Help centerHow can we
How can we
help you?
Find answers to frequently asked questions below. If you can't find what you need, our team is available by email.
Frequently asked questions
Can't find your answer?
Our team typically responds within 24 to 48 business hours. Describe your issue in detail, including your iOS version and Quartlo version (found in Settings → About).
Tips before contacting support
01
Update Quartlo to the latest version available on the App Store.
02
Restart the app by fully closing it and reopening it.
03
Make sure your iOS is up to date (iOS 16 minimum required).
04
If the problem persists, restart your iPhone.